UC3 is a UC Application Engine.

Hosts ready-to-go Apps
Plug-in model
Third-party data integration
High-availability/reliability architecture
Centralized web administration & monitoring


 UC3 – UCC App is a Multi-Modalities middleware software application that:

Manage inbound communications (Phone, Audio & IM)
Enhance relationship with customer using UC Devices and real time access to all customer information
Identify customer from calling address (phone number, skype address, …) or PIN code
Manage Call distribution to agents and/or teams
May be plugged into any CRM or Contact Center

 UC3 Extend Lync Platform with new features 




  • UCC-enable CRMs & Contact Centers
  • Team web chat
  • Human Alert & Notify System
  • Message to Phone Voice Alert
  • Voice Alerts for System Center Operations Manager

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WPC2018 – 25 anni
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 27 / 28 / 29 / novembre  NH Centro Congressi Milanofiori  Assago  Milano Siamo arrivati a 25° anni dell’evento italiano più autorevole s

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Spesso mi capita di fare troubleshooting o analisi di infrastrutture Exchange che lamentano problemi di performance. Il percorso parte sempre dall’a

Anna Cometti
Marketing Manager
Anna Cometti

Marketing Manager in Pulsar IT si occupa delle attività di comunicazione, dello sviluppo, della cura dell’immagine dell’azienda e dei rapporti co